Before contacting technical support, please visit our online support site and browse our growing list of frequently asked questions and knowledgebase articles.
When contacting our technical support department, please provide a detailed description of the problem you are experiencing.
You should also provide a copy of ProScan’s Communication Log with your support inquiry.
This will allow our technicians to view the requests sent by ProScan along with the actual responses returned by your vehicle. T
o learn how to view ProScan’s Communication Log, see the “Communication Log” section of this manual.
Online Support Site: http://www.totalcardiagnostics.com/support
Technical Support E-Mail: tickets@totalcardiagnostics.com