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Image 1: Communication Log
The Communication Log (Image 1) maintains a history of all requests sent to the vehicle and all responses received during a single ProScan session.
This log is made viewable so that if any technical difficulties arise, you can provide a copy of the log along with customer support inquiries.
The log should provide customer support representatives with sufficient information to quickly pinpoint the exact problem and provide assistance.
Therefore, if you ever encounter problems using ProScan, please copy and paste the Communication Log into your support request.
If ProScan crashes and you cannot access the Communication Log before the application closes, you can find a copy of the log saved as commlog.txt in the ProScan installation folder.